{"id":385,"date":"2025-04-02T06:55:15","date_gmt":"2025-04-02T06:55:15","guid":{"rendered":"https:\/\/support4.iinet.com\/?page_id=385"},"modified":"2026-02-12T19:35:38","modified_gmt":"2026-02-12T19:35:38","slug":"repair-email-on-outlook-2016","status":"publish","type":"page","link":"https:\/\/support.iinet.com\/index.php\/repair-email-on-outlook-2016\/","title":{"rendered":"Repair Email on Outlook 2016"},"content":{"rendered":"\n
    \n
  1. From the start menu open the Outlook app.<\/li>\n\n\n\n
  2. Select \u2018File\u2019 on the top left corner of the screen.<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
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    1. Make sure that the \u201cInfo\u201d button is selected on the left side of the screen. Under Account Information select Account Settings > Account Settings\u2026<\/li>\n<\/ol>\n\n\n\n
      \"\"<\/figure>\n\n\n\n
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      1. There will be a pop-up for your Account Settings. In the box under \u201cName\u201d select the email that needs to be re-configured > Repair<\/li>\n<\/ol>\n\n\n\n
        \"\"<\/figure>\n\n\n\n
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        1. You will be prompted with what looks like a logon screen. Enter your email address then Select Advanced options > Check Let me repair my account manually > Repair<\/li>\n<\/ol>\n\n\n\n
          \"\"<\/figure>\n\n\n\n
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          1. Make sure you have the following filled out:
            Incoming mail:
            \u2013 User name: your full email address
            \u2013 Password: your password
            \u2013 Server: mail.iinet.com
            \u2013 Port: 995 for POP, 993 for IMAP
            \u2013 Check the box for \u201cThis server requires an encrypted connection (SSL\/TLS)\u201d
            Outgoing mail:
            \u2013 Server: smtp.iinet.com
            \u2013 Port: 587
            \u2013 Encryption method: STARTTLS
            \u2013 Check the box for \u201cMy outgoing (SMTP) server requires authentication\u201d > \u201cUse same settings as my incoming mail server\u201d<\/li>\n<\/ol>\n\n\n\n
            \"\"<\/figure>\n\n\n\n
              \n
            1. Once the above information is filled out select \u201cNext\u201d. You should then see a message that says \u201cAccount successfully repaired\u201d. Select \u201cDone\u201d.<\/li>\n\n\n\n
            2. Send a test email to and from your email address to make sure everything is working.

              Your email should now be repaired.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-385","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/pages\/385","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/comments?post=385"}],"version-history":[{"count":2,"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/pages\/385\/revisions"}],"predecessor-version":[{"id":712,"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/pages\/385\/revisions\/712"}],"wp:attachment":[{"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/media?parent=385"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/categories?post=385"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/tags?post=385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}