{"id":487,"date":"2025-04-02T18:08:24","date_gmt":"2025-04-02T18:08:24","guid":{"rendered":"https:\/\/support4.iinet.com\/?page_id=487"},"modified":"2025-04-02T18:08:26","modified_gmt":"2025-04-02T18:08:26","slug":"exchange-or-imap-setup-on-outlook-2013-and-up","status":"publish","type":"page","link":"https:\/\/support.iinet.com\/index.php\/exchange-or-imap-setup-on-outlook-2013-and-up\/","title":{"rendered":"EXCHANGE OR IMAP Setup on Outlook 2013 and Up"},"content":{"rendered":"\n

<\/h1>\n\n\n\n

This tutorial is for users with @easystreet.net email accounts who are experiencing password errors from Microsoft\u2019s recent disabling of Basic Authentication as mentioned on our announcement page. When setting up the Exchange or IMAP account, if you previously had the email signed in as POP please do not delete the email. Doing so may cause you to lose emails that have been downloaded to your device, instead login as if you are setting up a new account.<\/p>\n\n\n\n

If you are unsure of which version of Outlook you are using, you can check by going to:
File > Office Account > About Outlook > your version of Outlook should be listed at the top and look something like the image below.<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

Jump to:
\u2013 Microsoft Exchange (easier)<\/a>
\u2013 IMAP<\/a><\/p>\n\n\n\n

Setting up as a Microsoft Exchange Account<\/h2>\n\n\n\n
    \n
  1. From the start menu open the Outlook app. Then, select \u2018File\u2019 on the top left corner of the screen.<\/li>\n<\/ol>\n\n\n\n
    \"image-37-768x313.png<\/figure>\n\n\n\n
      \n
    1. Select Info > Add Account<\/li>\n<\/ol>\n\n\n\n
      \"image.png<\/figure>\n\n\n\n
        \n
      1. A pop up will appear:
        1. Insert your email address
        2. Click on \u2018Advanced options\u2019 and check the box for \u2018Let me set up my account manually\u2019
        3. Select \u2018Connect\u2019<\/li>\n<\/ol>\n\n\n\n
        \"\"<\/a><\/figure>\n\n\n\n
          \n
        1. Select \u201cExchange\u201d. If you are using an older version of Outlook this will not work. Please setup as IMAP if you are experiencing issues.<\/li>\n<\/ol>\n\n\n\n
          \"\"<\/a><\/figure>\n\n\n\n
            \n
          1. Login with your credentials<\/li>\n\n\n\n
          2. You should now be able to get mail.<\/li>\n<\/ol>\n\n\n\n

            Setting up as an IMAP account<\/h2>\n\n\n\n
              \n
            1. From the start menu open the Outlook app. Then, select \u2018File\u2019 on the top left corner of the screen.<\/li>\n<\/ol>\n\n\n\n
              \"image-37-768x313.png<\/figure>\n\n\n\n
                \n
              1. Select Info > Add Account<\/li>\n<\/ol>\n\n\n\n
                \"image.png<\/figure>\n\n\n\n
                  \n
                1. A pop up will appear:
                  1. Insert your email address
                  2. Click on \u2018Advanced options\u2019 and check the box for \u2018Let me set up my account manually\u2019
                  3. Select \u2018Connect\u2019<\/li>\n<\/ol>\n\n\n\n
                  \"\"<\/a><\/figure>\n\n\n\n
                    \n
                  1. In the Advanced setup menu select IMAP<\/li>\n<\/ol>\n\n\n\n
                    \"\"<\/a><\/figure>\n\n\n\n
                      \n
                    1. Input the password and continue.<\/li>\n\n\n\n
                    2. The next window will ask you for some configurations regarding your account.
                      Input the following:
                      Incoming mail:
                      \u2013 User name: your full email address
                      \u2013 Password: your password
                      \u2013 Server: outlook.office365.com
                      \u2013 Port: 995, if that causes an error use 143
                      \u2013 Check the box for \u201cThis server requires an encrypted connection (SSL\/TLS)\u201d
                      Outgoing mail:
                      \u2013 Server: smtp.office365.com
                      \u2013 Port: 587
                      \u2013 Encryption method: STARTTLS
                      \u2013\u00a0Check the box for \u201cMy outgoing (SMTP) server requires authentication\u201d
                      Select \u201cNext\u201d<\/li>\n\n\n\n
                    3. You should now be able to get mail.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                      This tutorial is for users with @easystreet.net email accounts who are experiencing password errors from Microsoft\u2019s recent disabling of Basic Authentication as mentioned on our announcement page. When setting up the Exchange or IMAP account, if you previously had the email signed in as POP please do not delete the email. Doing so may cause […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-487","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/pages\/487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/comments?post=487"}],"version-history":[{"count":1,"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/pages\/487\/revisions"}],"predecessor-version":[{"id":488,"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/pages\/487\/revisions\/488"}],"wp:attachment":[{"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/media?parent=487"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/categories?post=487"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.iinet.com\/index.php\/wp-json\/wp\/v2\/tags?post=487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}