Business Email Features Overview

Logging In

Various methods for logging into the web applications

Lite Mode Login

Logging into the Lite version of the application is ideal for those users with a dialup connection. The Lite application will allow access to your email and contacts.

The login information requires your username (either in “username.enterprise” format or any alias you have in place with your account) and a password to begin your session.

If you forgot your password, please refer to the login page and complete the verification process in the “Forgot your Password?” link. You will be issued a new password and prompted to change it to something unique upon your next login.

Rich Mode Login

The Rich mode of the application will display all features and functions available to your account.

The login information requires a username (either in “username.enterprise” format, or any alias associated with your account) and a password to login to your account and begin your session.

Secure Login (SSL)

While logging into your EasyStreet account is always secure, the Secure login mode will provide ultimate security during your session.

The login information requires a username (either in “username.enterprise” format or any alias associated with your account) and a password to login to your account and begin your session.

Email

Features

Storage: Up to 5 GB shared between your email and file cabinet.
Attach your vCard: Send your work, personal, or all of your information along with an email.
Anti-spam: Effective techniques deter unsolicited email filter out the bad emails from your inbox, and reduce false positives to your Junk Mail folder. You can also raise or lower your own spam sensitivity.
Anti-virus: We use the latest technology to keep your inbox clean. By blocking messages with viruses attached, you can feel confident that your system won’t be compromised.
Email forwarding: Send all incoming email to another address, and if you wish, save a copy on our servers.
Out of Office message: Let everyone know that you’re on a tropical vacation, and won’t be checking your email while you’re on the beach.
Client integration: Access all you need in your mail client account with our POP, SMTP, and IMAP services.
Unlimited aliases: If you use multiple email aliases, you can receive them all in your Web mail account. Mailing list management tools are also available to Enterprise administrators.
Search: Enter a keyword, name or email address to find an email, or search using our advanced options to include date range and folders, for example.
Message filters: Organize your email before it hits your inbox. Filter by email address, name, subject or keyword into a folder of your choice.
Drag-and-drop organization: Quickly move your emails from one folder to another.
Spell Check: Customize your spell check dictionary with your own lingo.

Facts

Maximum attachment size: 25 MB
Security measures:
- Password hashing
- 128-bit SSL encryption
- 168-bit Triple-DES
- Firewalls
- VPNs
- Terminal security
- Strict employee data privacy policies and user-level access controls

Q&A

How does your spam filtering and virus protection work?
- Spam filtering subjects the emails to multiple layers of detection and criteria before it reaches the inbox. We scan for many definitions and commonly seen variations and our definitions are updated every day.
- Virus protection scans email and when a virus is found, it will be blocked and you will receive a notification of the action we have taken to protect your data. Our virus definitions are updated hourly to provide you with the most secure system possible.

Contacts

Features

Enterprise contacts: Organize your company or the network of people in your enterprise for fast and easy management of all users. This feature is available to your Enterprise administrator.
Email and calendar integration: Email or schedule an event with all contacts in a group.
vCards: Manage your personal and work information in your vCard and upload your photo. You may send your personal, work or all contact information attached to an email.
Private contacts: Mark someone as a private contact, who won’t be accessible to anyone but you, regardless of sharing preferences.
Upload a photo to a contact: Forgetful? Upload a photo of your contact and never forget a name again.
Import/export contacts: You may upload or download your personal and enterprise contacts into a comma-separated value (CSV) file or vCard format.
Printer-friendly views: Print an individual contact or a group in an organized layout.
Contacts search: Quickly find who you are looking for.
Drag-and-drop capability: Organize your personal contacts into groups with our drag-and-drop technology.
Contact history: Add notes to a contact and schedule a follow-up event. You may also search for the most recent email communication from a contact.
Fast directions: Click on an address within one of your contacts, and map out directions through MapQuest.

Facts

Supported Contacts Formats:
- Comma-Separated Value (CSV file)
- vCard format (.vcf)
Photo uploading accepted files:
- .jpg
- .jpeg
- .gif
- .png

Q&A

Can I import my contacts from another program? What about exporting?
- Yes. Convert your contacts file into either a .csv format, or .vcf file and upload. You may export your contacts in the same formats.
How do I email some of my contracts from a group, but not all of them?
- Using SimpleClick™, you can easily choose whom to send to with one click of your mouse. Simply click the “To” button while composing the email, and select the contacts you wish to include.

Calendar

Features

QuickAdd: Enter an event into your calendar by simply typing what it is and when.
Easy rescheduling: Need to move an appointment? Simply drag-and-drop it to its new date on your calendar and all attendees will be notified of the change.
My Day at a glance: View all of today’s events, meetings, and appointments in your My Day page.
Free/Busy URL: This URL may be provided to users of Microsoft Outlook or other compatible calendar applications so that they may view your free / busy data when scheduling meetings from within their own calendar applications.
Need a reminder?: Never miss another meeting! You’ll receive a pop-up or email notification in the time increment of your choice prior to the event.
Keep it private: Schedule a private event, so other users can see that you are busy, but can’t see the details.
Contacts and tasks integration: Schedule an event with one of your contacts groups or schedule a follow-up event in your contact’s history. You can also view a task on its due date in your calendar.
Take attendance: View who has accepted your meeting.

Q&A

Can I customize how I view my calendar?
- Yes. The calendar feature allows you to view your schedule by day, by week or by month. Your scheduled appointments, meetings and events will appear in each view of your calendar.
Does Calendar work with people in different time zones?
- Yes. When you make an appointment and invite attendees, the calendar automatically adjusts for the time zone settings of each individual user.

Tasks

Features

Organized to-do list: Keep all of your daily activities in one place and update priority, status and due dates. Check off your completed tasks as you go along.
Contacts integration: Indicate a task or follow-up action for one of your contacts in the history section, to be included in your task list for the day or week.
Condense your day: With your task list on your My Day page, you’ll always know what is due that day or needs to be done soon.
Calendar integration: Review your tasks and appointments in one place to manage your day in the most time-efficient manner. Use our drag-and-drop technology to move a task from one day to another.

Q&A

Where do I manage my tasks?
- Almost anywhere in your account. You can modify tasks in the shortcuts menu, on your My Day page, the Tasks icon or in your Calendar.
How do I edit a task??
- You can move a task’s due date in your calendar with the drag-and-drop feature or double-click the task to edit details. You can also manage your tasks from My Day, shortcuts, the tasks application or in your contacts in the history section.
How do I delete the tasks that are completed?
- After completing a task, you can check it off to indicate that it has been done. To clear the completed tasks, select the Tasks icon and click “Delete Completed.”

My Day

Features

YOUR Day: My Day will show you all of your appointments, meeting invitations, new emails, daily tasks and contacts in one central location.
Daily management: Not only does My Day give you a snapshot of what is going on today, but you can also manage each application from this page. Cross off completed tasks, accept event invitations, or create a new email, appointment or contact.

Q&A

How does My Day make my day more productive?
- See everything that is happening so you always know what is ahead. View your scheduled appointments, meeting requests and tasks to be completed.
What can I do with My Day?
- Your shortcuts to compose email, add a contact, view someone’s contact information or create a new task or event are always available from My Day.

File Cabinet

Features

Take it with you: By accessing your files in a secure location in the web interface, you can bring everything you need, wherever you go!

Enterprise Manager

Jump right in and take control. The Enterprise Manager feature allows you to manage all of your employee’s accounts from one centralized location. From resetting passwords to adding and deleting accounts, you can do it all.

Features

Add and delete users: Create new users or delete accounts with just a few clicks. Made a mistake? Don’t worry, cancelled accounts can be viewed and restored for 30 days from the time of cancellation.
Divisions: Create subdivisions to help you distinguish between office locations or even departments. Move users into the appropriate sub-division and let the sub-divisional Enterprise administrators take charge of their employees.
Mailing lists: Who gets what? By creating mailing lists through the enterprise preferences menu, you can allow multiple users to send and receive email coming from the same address. Add and delete users from a mailing list quickly and easily to accommodate your company’s needs.
Global preferences: Use the enterprise section of the preferences menu to set the defaults for your entire enterprise. Modify your enterprise junk mail settings, security settings and contacts sharing from one main menu.
User preferences: Need to get more specific? No problem. By clicking on a username, you can modify individual user settings including application access, passwords, junk mail settings or even email aliases without making changes to the entire enterprise.

Facts

Enterprise Manager vs. Sub-Divisional Managers:
- The main Admin has rights to manage the entire enterprise while sub-divisional administrators only have access to modify users within their division and any sub-divisions below it.
- The main division can only have one Admin while all sub-divisions have multiple admin capabilities.
Enterprise Manager access:
- All enterprise manager functions can be accessed directly though your EasyStreet account. No separate login is needed.

Q&A

How do I access Enterprise Manager?
- As the Admin, you can access Enterprise Manager by clicking on the Enterprise icon at the top of the application. Enterprise preferences can be accessed through the main preferences menu of the application located at the top right hand corner of the application.
How do I create a user?
- By selecting the “create account” button, you are instantly provided with a setup wizard to walk you through the creation process.
How do I delete a user?
- Simply check the box next to the user you wish to delete and select the “delete account” button. You can even select multiple users and delete them all at once.
How do I reset a user’s password?
- From the enterprise section of the application click on the “View Accounts: button and then on the user you wish to edit. From the user profile screen, click on the “Security Settings” button, enter the new password, and click “Save”.
How do I add or remove email aliases for specific users?
- To modify a user’s email aliases simply click on the user from the “View Accounts” screen, and then on the “Email Alias” button within the user profile screen. To add an alias, select “new alias” and type in the desired alias. To set this as the default alias for the user simply check the “Set as Default” button before saving. To remove an alias, click on the “Remove alias” button and click “Save.”

Email Marketing

The Email Marketing application, powered by Constant Contact, allows you to send professional email marketing messages or surveys directly from your Web mail account.

Fast and simple: Create your custom Email Marketing message or survey right from your account with the click of an icon.
To code or not to code..: It’s up to you! Whether you are an expert in HTML or not-so-savvy, Email Marketing accommodates everyone’s abilities.
Free trial period!: Not so sure if Email Marketing is for you? Try it for 60 days on the house! We know you’ll love it.
Incredibly easy: Choose from templates, colors, boxes, fonts and formatting.

Q&A

Why wouldn’t I just send a marketing message or survey from my regular account?
- Well, why would you when you have all the tools at your fingertips with Email Marketing? Just fill in the blanks and off you go.
I want to use my own code. What formats are acceptable?
- Constant Contact allows HTML and XHTML coding for their email messages and surveys.
I have some questions. Where can I go?
- Here’s a link to the Customer Support page on Constant Contact’s site.

Business Search

The Business search feature, powered by Business.com, will assist you with your everyday business needs. Business.com is the leading search engine in the industry for business products, services and anything you could possibly need to enhance your business day.

Features

Business-related searches: At anytime in the application, you may search for the product or service that you are looking for.
Need a copier?: Enter the word or phrase of the item you need in the search bar and your results will populate with several options.
Need something more specific?: See the Directory Category Matches, and narrow down your results.
Email business search: Your boss told you to find office supplies in his latest email. Now what? Highlight the word or phrase (i.e. “office supplies”) within the email, and hover over it to select the “Search Business.com for office supplies…” option.

Q&A

Can the highlight search feature be disabled?
- Yes, it can. You can remove this in your Preferences under General Settings, or when highlighting a term within your email. Select “Disable highlight and search.” This can be re-enabled in your Preferences menu, and you will always have the option to use the search bar in the interface when this option is turned off.
How are the search results generated?
- Search results are categorized and returned directly from Business.com
When I enter a term, I don’t get any search results. What’s wrong?
- Certain terms may not return any results. Specific terms, companies, etc. may return “no results” if they are not found in the Business.com database. Think of a broader term, then try again!
Want to be listed on Business.com?
- To make your company searchable, visit Business.com for more information.

Travel Feature

The Travel planning feature, powered by Orbitz®, enables you to easily book flights and hotels right from your Web mail calendar, in context with your other events and commitments.

Convenience: Need to fly across the country for a business meeting? Quickly search for and book your trip through your Web mail calendar.
Travel details in one click: Once you receive your confirmation in your email, click the link and your travel details will be added to your calendar.
What works for you?: Your flight search results will be displayed among your existing scheduled appointments in your calendar. You can decide which flight would accommodate your schedule.
Options, options, options: Select your personal travel preferences within your preferences menu. Airlines, passengers, default airports, hotels and more can all be set to return what you are looking for with every search.
Everything in one place: Once you determine the details of your trip and book with Orbitz, the details of your trip are added to your calendar, and the confirmation email is sent to your account. Could it be any easier?
Did you know?: You can customize the view of your results, and sort according to what criteria is important to you? Well, you can! Just another feature that is all about you!
QuickAdd: You can also begin your travel search by using the QuickAdd feature of the calendar. For example, if you enter “flight to Boston,” your search window will pop up, with your custom preferences already populated and ready to find your trip of choice.

Q&A

Why would I want to book travel using Web mail?
- Orbitz provides the fastest and easiest travel search with the lowest prices around. Not to mention the integration with your Web mail account and your everyday life.
I already have an Orbitz account, how can I integrate my EasyStreet account?
- Adjust your preferences in Orbitz to use your email address within your Web mail for confirmation and notifications. After your search is completed with your Web mail and you are directed to the Orbitz site, you may sign into your Orbitz account to complete your transaction.
How do I add my trip to my calendar?
- You will receive an email confirmation with your itinerary, and trip details. Click the appropriate link to schedule it on your calendar.
If I have a problem, whom do I contact?
- If you encounter an issue with your search options, email confirmation or calendar scheduling, you may contact EasyStreet (Managed by Infinity Internet) at 360-735-3700 or support@iinet.com.
- If you have a problem with your itinerary, travels plans or booking, contact Orbitz here for FAQ’s and contact information.